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Now TV app not loading on Apple TV

I Now TV app is not loading up on my Apple TV - I can see that a lot of users are having the same problem and NowTV rate on apple is now 1.8 - which is terrible! And it looks like this problem has been going on since 2017 - can I just assume that Nowtv doesn't care and hence I shouldn't waste my time asking how to fix it? I have tried all the possible solutions offered from basic to the ridiculous none works. Should I just cancel my subscription and find another app?

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