@Sharkhello multiple threads is considered spaming.
How can it be spamming if you have an issue that Now TV/SKY choose to ignore. This is the best way to bring stuff to their attention (not that it works)
I have posted less than 10 times - you lot have posted millions of times!! Maybe if you guys stopped hijacking threads and let NOW TV staff answer I wouldnt have to keep rasiing it (and TBF I asked you not to intervine when I did posted this thread)
I know your trying to help, but sometimes you try and help when you can't 😞
I dont want to argue with you guys, I just want NOW TV (after nearly a month) to fix it - hardly much to ask for a paid service.
I suggest you contact NOW TV in writing stating you want a refund under the Consumer Rights Act, stating your reasons. That's all Trading Standards would advise you to do. It might be an idea to make your local Trading Standards aware of the issue should they need to intervene if NOW TV continue not to respond.
Hope this helps
I'm having a problem on Apple TV as well it keeps returning to the menue every 10 minuites I am trying to watch the game and it's so annoying
tried to get help last week and they gave up after a while
when you've paid money you expect some help if things go wrong but it's near impossible to get any
Despite the messages sent from the Now TV team, my experience this evening, is the problem still exists. The problem remains as before - Sky Sports 1 crashes regularly (returning me to the sports menu and I have to reselect the channel); this occurs on an erratic basis, ranging from every 10 mins to sometimes up to 30 mins before crashing. So far have watched SS1 for an hour and it has crashed 5 times.
Strangely the other Sky Sports channels are not effected (watched the F1 channel earlier for over 2 hours and no problems).
The good news is the bizarre menu structure from last night (lots of Disney film channels) is no more and also noticed the long annoying bug of showing programme times as GMT is also fixed!!
It’s clearly something in the software that would take two minutes to fix and would require an update via the app store as a bug fix (not a total re-write Now TV)
I've been trying to bring this to Now TVs attention all weekend in here (a three week and counting issue) and in the sports section and all the community people (as helpful as they are) accused me of trying to spam the forums