14-08-2016 12:47
Hi Now TV Team, my Sky Sports keeps crashing mid stream, this is ridiculous, please look into it (I have to ask that because judging by your usual form on Apple TV issues you don't) and fix it! Remember this is a service we all pay for, so my minimum expectation of it is 'provide a constant working stream'.
14-08-2016 13:22
14-08-2016 13:58
14-08-2016 15:44
@Anonymous User @Anonymous User @Anonymous User @Anonymous User
The reason you may be encountering a problem whilst watching Sky Sports on your Apple TV is that NowTV are currently having technical difficulties their end (see link below).
27-08-2016 12:26 - edited 27-08-2016 12:29
Its now been doing it for 3 weeks, and still you do nothing.
With all due respect to the people who are not staff and keep suggesting things, these suggestions dont work, so please allow Sky/NOW TV to reply.
Whats really insults us is you noted it as an issue on notifications, and now removed it without solving it!
Its time to fix this, maybe a software update to the app maybe needed, just as a suggestion!
26-08-2016 19:38
Its only been 3 weeks and its still crashing every 10 minutes or so, feels a bit like being a second class citizen at the moment watching on the apple tv.
And Now TV have removed it as an issue from the notifications board, does that mean Now TV have given up on fixing the issue?
27-08-2016 10:53 - edited 27-08-2016 10:53
Does anyone at NOW TV care about this issue???
27-08-2016 11:01
Hi @Anonymous User,
If you have not done-so already... I suggest you re-boot everything. Including your modem/router!
Cheers
27-08-2016 11:49
Tried that and reinstalled the app, and it still just crashes - and Now TV/SKY just don't care ;(