Now TV App on 2020 SAMSUNG UE43RU7100

[Anonymous User]

I can’t download the Now TV app on Samsung  UE43RU7100. Says it doesn’t support this model of tv? It is a new 2020 model. I’ve checked the serial number and it says it should be supported on Now Tv website.

Anyone else have the same issue?

[schnapps]

Hi @Anonymous User 

Out of curiosity are you based in Jersey ?

I am sure somebody else on the forum encountered this same exact problem and found a fix by going into the Samsung settings (i can't find the actual post now by doing a search on the NowTV Community Forum at the moment).

However i did manage to find this similar thread on the Samsung forum with regards to the missing Disney Plus App where the poster also mentioned NowTV.

https://eu.community.samsung.com/t5/TV/Disney-plus-on-UE50RU7020KXXU/td-p/1651845 

[schnapps]

Hi @Anonymous User 

This was the post on the forum that i was talking about which i couldn't initially find.

https://community.nowtv.com/t5/Set-top-boxes-Smart-TVs/Have-app-on-TV-but-can-t-download-it/m-p/452259#M4846 

Don't know if you are encountering the same problem or something totally different.