05-01-2022 20:50
05-01-2022 21:07
Hi @Anonymous User
Because you mentioned a Sky Sports channel number on the BT TV box, then i am assuming you are watching via the BT TV Guide (being a BT TV customer with the NOW bolt on package).
Does the same thing happen, when watching the live NOW Sports stream directly through the NOW App on the BT Box rather than watching directly from the BT TV Guide ?
06-01-2022 19:42 - edited 06-01-2022 19:43
@Anonymous User
While not recording on the YouView box nor about to, touch the On/Standby button for just over 8 seconds until the box soft reboots.
Does this clear the issue with the box?