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Anonymous User
Not applicable

Not working on you view after box replacement

Keep getting sorry something went wrong message after getting a replacement talk talk box. I have signed in but it won't play anything.

4 Replies
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

Have you tried factory resetting your Router or switch the power off to your Router for about 30 minutes if you are continually stuck with the "Something Went Wrong" error message and nothing clears the message.

Anonymous User
Not applicable

Hi thanks for reply, Yes tried that lol. Allows you to select something to watch but them won't play it 😞

schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

My suggestion worked for TPWtom on this linked thread below.

 

https://community.nowtv.com/t5/Set-top-boxes-Smart-TVs/Something-went-wrong-Again/m-p/544812#M12006 

 

If no luck try NowTV live chat where you will find the link for live chat contained on one of my posts in the same linked thread above. 

Anonymous User
Not applicable

Thanks I'll give that a go 🙂