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Anonymous User
Not applicable

No sound

I have tried to watch a film, through my Samsung tv but there is n sound, any advice please

1 ACCEPTED SOLUTION
Tony-D
NOW Team Member
NOW Team Member

@Anonymous User wrote:
Hi
Yes it is sorted, it was some thing about the settings in the now that were too high for my sound bar
Thank you for your reply

Glad you got it sorted @Anonymous User Hopefully it's plain sailing from here on out.

View solution in original post

5 REPLIES 5
Tony-D
NOW Team Member
NOW Team Member


@Anonymous User wrote:

I have tried to watch a film, through my Samsung tv but there is n sound, any advice please


It may have just needed a simple reset @Anonymous User Did you have any luck getting this sorted?

Anonymous User
Not applicable
Hi
Yes it is sorted, it was some thing about the settings in the now that were too high for my sound bar
Thank you for your reply
Tony-D
NOW Team Member
NOW Team Member

@Anonymous User wrote:
Hi
Yes it is sorted, it was some thing about the settings in the now that were too high for my sound bar
Thank you for your reply

Glad you got it sorted @Anonymous User Hopefully it's plain sailing from here on out.

Anonymous User
Not applicable

Thank you here’s hoping 🤞 

Anonymous User
Not applicable

Hi I have exactly same issue, unfortunately playing with my settings didn't help, reseted the whole TV, still nothing.