15-10-2020 17:56
Hi I am suffering with no sound on the Now tv app on my Sony Bravia Oled A9. The programmes are streaming in a jerky fashion. Not a network problem as my speed is currently 120 Mb and it works fine on other devices. The sound is fine on other apps and for the tv. It is fine on my now tv on my iPhone but if I try to cast this to the tv I get the same problems. Any suggestions?
Solved! Go to Solution.
15-10-2020 18:14
Hi @Anonymous User
Perhaps the NowTV App is corrupted or broken.
Have you tried deleting the App with a new fresh download from your Sony TV Apps Store.
Also sometimes a reboot of your Router and temporary unplugging the power to your TV may or may not fix it.
15-10-2020 18:14
Hi @Anonymous User
Perhaps the NowTV App is corrupted or broken.
Have you tried deleting the App with a new fresh download from your Sony TV Apps Store.
Also sometimes a reboot of your Router and temporary unplugging the power to your TV may or may not fix it.
15-10-2020 18:28
Thanks yes I tried fully deleting the app and then downloading a new version with no improvement. I will try the reset of router and complete re start of my tv.
15-10-2020 18:42
Hi @schnapps
Happily that has indeed cured it!!!
not sure whether it was the router re start running the complete power down but I have sound and excellent streaming now. Many thanks
Rob
10-01-2021 22:42
I have had this prob, to fix it a simple restart of the tv did it! This can be found in Settings/ Device Preferences/About... simples!
11-01-2021 8:02
Having what @Anonymous User stated this often happens to me, regardless of the app I am using. Sometimes the sound just doesn't work.
When the TV is restarted like @Anonymous User this cures the very off glitch on what is the Sony Bravia system.
12-01-2021 21:48
Neither restarting or power cycling the TV or reinstalling the app worked for me. So any other ideas would be welcomed.
thanks
16-02-2021 19:48
Did you find a resolution as I have the same issue. I am watching just fine through BT box. But not through App on tv. No sound!
16-02-2021 19:50
@Anonymous User
It might be extreme but have you tried setting the TV back to factory settings? This can squash bugs on the system.
17-02-2021 12:52