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Anonymous User
Not applicable

No 5.1 on LG WebOS (or AppleTV)

I am using NowTV on the WebOS on my 2020 model LG 4K TV. I have subscribed to the “Boost” package.

 

The TV is connected to my AV amp using optical, and other apps are working fine with 5.1 sound.

 

However, watching “Das Boot”, which is advertised as 5.1, the sound-track is DD 2.0.

 

Am I doing something wrong, or does the app not support 5.1?

  • LG
1 ACCEPTED SOLUTION
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

Also make sure you follow these instructions.

 

https://help.nowtv.com/article/how-to-adjust-audio-settings 

View solution in original post

3 REPLIES 3
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

Have you tried any other NowTV content on your NowTV Boost Pass apart from Das Boot to check for the 5.1 surround flag on your AV Receiver ?

 

If you have just purchased the Boost Pass directly on the website in the last 4 hours (instead of buying the Boost Pass directly from your LG Smart TV NowTV App), then try signing out of the LG  NowTV App and sign back into the App again to kick start the Boost Pass into action.

schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

Also make sure you follow these instructions.

 

https://help.nowtv.com/article/how-to-adjust-audio-settings 

Anonymous User
Not applicable

That did it - many thanks!

 

I hadn’t spotted the settings within the NowTV app.