cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

New Episodes Not Playing

I have been encountering this issue for a while. Whenever a new episode of a series becomes available and is added to my Continue Watching, the episode will not play for a day or 2, sometimes longer. You press play, the blue ‘buffering’ circle comes up on a blank screen for a few seconds and then it takes you straight back to the Home page. The latest issue is with The Russell Howard Hour Series 6 Episode 13. It became available at 10pm last night and it is still now working now at 11am the next day.

This has been a problem with a number of shows for a while now. What can I do?

2 REPLIES 2
gavs82008
Legend 5
Legend 5

@Anonymous User 

See this thread.

https://community.nowtv.com/t5/PC-Mac/Problem-trying-to-watch-FBI-International-S1-Ep13/m-p/593563#M8292

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

Thanks @gavs82008 I’ll give that a try