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Legend 5
Legend 5

Re: New Apple TV App Not Working

Hi @RichardUK 

 

Sounds to me there is something blocking the new NOW App either on your Router or some sort of conflict on your VPN.

 

I am not familiar with VPN's is it customisable ?

 

I would be also tempted to try a temporary test by using the open public Google DNS servers on your Router (if it allows it) to see if the NOW App runs.

 

Also maybe delete the new NOW App and try a fresh NOW App download on your ATV box just in case it has been corrupted somehow (even if it was working with the wifi hotspot on your smartphone internet data).

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