I recently updated our Apple TV app as the old one is being discontinued.
Now when I try to watch anything all I get is a blue spinning circle and sometimes an error message will follow. We have a static (UK) IP address and we have had problems watching Now TV on our iPads as it seems to think we are outside the UK. Using a VPN solves the problem on the iPad but that isn't an option on the Apple TV as far as I know.
I believe the issue is with the identification of the IP address as when I switch to a phone hotspot on the Apple TV I can then watch NOW. This isn't a long term option though due to the amount of data consumed.
Has anyone who has had similar problems found a solution? The old version of the app worked fine but I deleted it when updating.
If I’m not mistaken you could download a VPN app on the Apple TV?
As I have used my VPN a couple of times to stream NOW purely for testing purposes and for my parents in Spain.
You can always post your comment on the mammoth thread on Apple TV. Many users are well experienced with Apple TV and the NOW on that thread.
Can you remember what the error message is saying?
Would it be along these lines in this linked thread below and if so it could be third party ad blocking software on your Router or if using a BT Router you need to allow third party file sharing ?
Unfortunately I don’t own an Apple TV, as I was under the impression that they would have the same app’s available to the iPhone.
That being said I use PrivateVPN and generally I haven’t had many issues at all with it. The devices I use it with are my Sony Bravia Android TV, Amazon fire stick and my iPad.