Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

‎18-05-2020 17:51

NOW app not launching on Roku stick

For the last week the NOW tv app on my Roku has not been launching properly. It opens initially, gets to the main menu screen and then cuts out after 2 seconds and reverts back to the Roku app menu.... I've tried unplugging everything and I have uninstalled the app and reinstalled it - same problem! Help please!?!?

0
11 REPLIES 11
Anonymous User
Not applicable

‎31-03-2021 19:15

Mine tries to load and blacks out and goes to roku home screen.

This can just be a specific to problem to my roku as I have two on separate tvs that does the same thing.

I've now had 2 weeks of paying for nowtv that I can't access. 

Can anyone tell me what the issue is or how to resolve? I've tried all the restarting roku, Internet, remote in every combination including removing batteries and unplugging.

I know nowtv uses roku for their own streaming so surely can't be an issue on roku side?

 

0
gavs82008
Legend 5
Legend 5

‎31-03-2021 19:27

In response to Anonymous User's comment

@Anonymous User 

My understanding is there is a system update which will allow the NOW app to finally work.

 

Have a look for a system and app update. 

FYI that I do not work for NOW, just a NOW customer trying to help
0