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GaryT
Advocate

NOW App on Apple TV problem

When I click on the NOW app on Apple TV I get a black screen rather than the Home Screen. Scrolling up / down brings a temporary menu up but not able to play anything. I don’t know how to reinstall the App on Apple TV either. Can anyone help please?

1 Solution
schnapps
Legend 5
Legend 5

Hi @GaryT 

 

Perhaps this linked article may help on how to add or delete Apps on a ATV gen 4 or higher spec box.

 

https://www.the-ambient.com/how-to/add-delete-install-apple-tv-apps-1372#:~:text=How%20to%20add%2C%2... 

 

Also i am assuming you are using an Apple TV generation 4 or higher box.

 

Hopefully an Apple TV owner will offer further guidance and help.

View solution in original post

4 Replies
schnapps
Legend 5
Legend 5

Hi @GaryT 

 

Perhaps this linked article may help on how to add or delete Apps on a ATV gen 4 or higher spec box.

 

https://www.the-ambient.com/how-to/add-delete-install-apple-tv-apps-1372#:~:text=How%20to%20add%2C%2... 

 

Also i am assuming you are using an Apple TV generation 4 or higher box.

 

Hopefully an Apple TV owner will offer further guidance and help.

Mondorich
Observer

I'd love to help but the NOW app on my Apple TV 4K simply does not work - "Sorry, NOW is currently unavailable, Please try again later."

 

Been like this for 2 days.

schnapps
Legend 5
Legend 5

Hi @Mondorich 

 

Don't know if there is anything in this linked thread below helps or not.

 

https://community.nowtv.com/t5/Other-Apps/New-Apple-TV-App-ver-6-3-6-not-working/m-p/550378 

Mondorich
Observer

@schnapps Wow - thanks for the link. I have pi-hole installed on a RPi net to my router to block ads so that will be it. I shall attempt to whitelist it and see what happens.