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Ducky
Advocate
‎06-05-2022 21:26

My Now TV page says This app needs updating?

My NOW TV page displays ' this app needs updating: please update this app from your device's app store.

I have tried doing this with my mobile bit with no luck any suggestions?

Thanks

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3 Replies
schnapps
Legend 5
Legend 5
‎06-05-2022 22:11

Hi @Ducky 

 

Have you tried unplugging the power and then restarting the television again to see if that kicks start the NOW App into life.

 

I had something similar on my Amazon Fire Stick NOW App and a power reboot seemed to fix this for me.

Ducky
Advocate
‎06-05-2022 22:55

In response to schnapps

It worked thanks so much it was driving me nuts! 

RoyB
Legend
‎07-05-2022 14:49

In response to Ducky

@Ducky

 

I don’t get where the mobile came into it?

 

Unless you were using it as a hotspot?

 

And if so, why?

 

(Others may be similarly confused, lighting on this thread in the future, as to how you fixed things)

 

 

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
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