13-03-2023 22:21
Recently bought an LG65C2 and when watching sky movies through the NowTV app (Latest updates are installed) and with subtitles on everything is fine until the subtitles randomly flash a duplicate line of text above the text that is being shown. If there is already a double line of subtitle then another double line if flashed up above the proper line of text. ie four lines of text ! The bogus subtitles literally flash up and then disappear within a second (hardly enough time to read them but annoying more than anything) anyone got any ideas or had this issue.
thanks for reading
14-03-2023 7:26
Is this on all content?
Report with staff directly via live chat by clicking "chat online" within the green box, Don't hit "get help quicker" as this ia a bot.
https://help.nowtv.com/article/how-to-submit-a-complaint
Or emailing support
customer services @ nowtv . com (ensure no spaces)
21-03-2023 13:03
Can’t see a ‘chat online’ within a green box ? But I’ll keep looking
21-03-2023 13:17
In the link I posed you will see "Chat Online" in a green box. See picture as demonstrated.
21-03-2023 22:19