10-09-2018 14:36 - edited 10-09-2018 14:37
Hi @Anonymous User
Have you tried switching off the power to your nowtv box for 30 seconds.
If that doesn't work,when your TV & box is switched off try disconnecting the HDMI cable on your TV and nowtv box, then re connect the HDMI cable again.
Should you be still having no luck, try a different HDMI port on your TV and possibly a replacement HDMI cable.
11-09-2018 16:49
Thanks. Did all that and I now have sound!
11-09-2018 19:07
Hi @Anonymous User
That's great news 👍👍👍.