26-05-2018 16:33
Solved! Go to Solution.
25-06-2018 11:28 - edited 25-06-2018 12:08
Hi All,
Just another update for you all.
We've pushed this same update to the other channels on the NOW TV Service which include:
Cartoon Network
Boomerang
Nickelodeon
NickToons
NickJr.
Cartoonito
Comedy Central
FOX
Discovery
MTV
Nat Geo Wild
We appreciate your feedback so far, if you could continue to let us know how you're getting on it would be greatly appreciated.
Thanks,
Karl
19-06-2018 16:16
@nowswaish wrote:Well I am not convinced by Roku. I started off with one of thier Roku Express boxes and that was appauling, everything juddery as it only outputs at 60fps; do they not realise that the whole world is not on USA standards?
The Plus stick is OK but I dislike the remote (full of short cuts to services I would not use) and find the majority of the additional channels not worth bothering with.
I will sell mine, use the LG app on the main TV and get a Now stick for the kitchen.
I wouldn't part with my Stick+, and definitely not for a NowTV stick, an item which is only a locked down stripped almost bare Roku device anyway. I guess having a fully supported device isn't for everyone.
22-06-2018 13:29
Hi All,
Thanks for your patience while we investigated this issue, I do apologise that you’ve not had much of an update while these investigations were ongoing.
I wanted to let you all know, that our teams have made some improvements to the following channels: Sky News, SYFY & Gold.
When you get a chance it would be great if you could provide us with some feedback on your experience with these channels now that these improvements have been implemented.
Many thanks,
Karl
22-06-2018 13:52 - edited 22-06-2018 13:53
Hi @Karl-F
I had a quick look and the Sky News live feed and the live entertainment channels that you have mentioned in your above post seems fine (need more time to test mind).
What sort of time frame are we looking at for the remaining live entertainment channels that still have the picture stuttering i.e Fox etc ?
22-06-2018 14:16
The Sky News app is back to its best
Gold and SyFy are now also judder free.
Thanks for the update. At least now we know there has been some work going on behind the scenes
25-06-2018 11:28 - edited 25-06-2018 12:08
Hi All,
Just another update for you all.
We've pushed this same update to the other channels on the NOW TV Service which include:
Cartoon Network
Boomerang
Nickelodeon
NickToons
NickJr.
Cartoonito
Comedy Central
FOX
Discovery
MTV
Nat Geo Wild
We appreciate your feedback so far, if you could continue to let us know how you're getting on it would be greatly appreciated.
Thanks,
Karl
25-06-2018 14:38
Hi @Karl-F
Just had a quick look at the live entertainment channels on your list and they seem ok to me from first impressions 👍
Can't comment on the kids live channels due to that i don't subscribe to a kids pass.
Will test over the next couple of days when i have got time and will report back here if i notice any issues.
Thanks.
25-06-2018 14:42
@Karl-F wrote:Hi All,
Just another update for you all.
We've pushed this same update to the other channels on the NOW TV Service which include:
Cartoon Network
Boomerang
Nickelodeon
NickToons
NickJr.
Cartoonito
Comedy Central
FOX
Discovery
MTV
Nat Geo WildWe appreciate your feedback so far, if you could continue to let us know how you're getting on it would be greatly appreciated.
Thanks,
Karl
Same as @schnapps
Entertainment channels only here but everything back to normal. Thank you @Karl-F
25-06-2018 21:09
I’m still seeing slight judder on Nat Geo Wild an Discovery. No way as bad as before but still noticeable. I’ve not tried Fox yet.
29-06-2018 18:22
I've had a quick flick through the channels and seems to be working OK my Roku Express.
03-11-2018 13:07
Having a lot of issues with Comedy Central live stream on LG Smart TV.
went through all the diagnostics with the chat support and got “timed out”.
makes me wondered why I bother paying subscription as we have had a few issues for the last month or so