26-05-2018 16:33
Solved! Go to Solution.
25-06-2018 11:28 - edited 25-06-2018 12:08
Hi All,
Just another update for you all.
We've pushed this same update to the other channels on the NOW TV Service which include:
Cartoon Network
Boomerang
Nickelodeon
NickToons
NickJr.
Cartoonito
Comedy Central
FOX
Discovery
MTV
Nat Geo Wild
We appreciate your feedback so far, if you could continue to let us know how you're getting on it would be greatly appreciated.
Thanks,
Karl
12-09-2019 22:32
Hi. Noticing really bad judder on the sky news app - live stream using a roku 3.
Other sky live channels seem fine.
28-05-2018 19:02 - edited 28-05-2018 19:03
@schnapps wrote:Hi Guys,
Can you also check out if like me you are seeing terrible judder on the live stream on the Sky News App, where the on demand content looks fine.
Cheers.
Yip. It used to be one of the best apps for its dependability. I mentioned this last week on another thread when I had the 'kick back out to Home screen' problems with an earlier update Roku had pushed out. It's now unwatchable 'live'.
See my post on this page https://community.nowtv.com/t5/Set-top-boxes-Smart-TVs/Now-Tv-app-not-working-with-roku-box/td-p/468...
27-05-2018 16:48
27-05-2018 17:02 - edited 27-05-2018 17:03
Hi @Anonymous User
Waiting to see if other Roku Plus owners are in the same boat as us with regards to the PQ stuttering on the non Sky live channels.
All non Sky live channels look horrendous to my eyes where Fox is the most noticeable
I have tagged @Karl-F the Community Manager to make him aware of this thread (even if nobody else reports an issue on here).
29-05-2018 20:50
29-05-2018 21:55
Hi @Anonymous User
Leave it with @Karl-F the Community Manager for now, where both the NowTV Tech Team who work closely with the Roku Engineers can bang their heads together to come up with a solution fix for us Roku Stick Plus owners in the UK running OS 8.1.
30-05-2018 24:10
Had an email from the Beeb today saying they need to do more investigations re the problems with live playback on their app. Fingers crossed we get some movement soon on the problems with both of these platforms. Shame we have to chase up NowTV/BBC to get fixes for things clearly caused by a 'dodgy' Roku update. Reading the US Roku forums it would appear the Roku updates of late have been introducing bugs instead of squashing them.
31-05-2018 9:45
Any updates on these issues guys? @Karl-F @Anonymous User
01-06-2018 9:35
Almost a week now and no input from the team. Very poor customer experience
01-06-2018 16:51