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Anonymous User
Not applicable

Lg smart tv

Now tv will launch. But when I go to play it says error. But all other apps work. Have removed all other devices. And uninstall then reinstalled. Still no joy. Anyone out there have the answer? It's been 3 days now. Makes me cross when you pay for something your not able to use.

  • LG
3 REPLIES 3
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

See if anything in this link below makes any difference.

 

https://community.nowtv.com/t5/Set-top-boxes-Smart-TVs/Smart-TV-in-built-apps/m-p/528806 

Anonymous User
Not applicable

My LG tv wont play the now tv app so what i do is switch it off at the wall for a while and it clears and resets the cache.

Worked everytime so far.

gavs82008
Legend 5
Legend 5

@Anonymous User @Anonymous User 

Also worth noting that sometimes deleting and reinstalling the Now TV app is another shout, @schnapps does mention this in the other thread that is provided in the link. 

FYI that I do not work for NOW, just a NOW customer trying to help