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Just gone in to start the NOW tv app on the LG tv, but it said the app needed to upgrade, so I upgraded and now it wont launch all that comes up is an advert for NOW tv and you cant close it either, I have totally reset my TV and it's still doing the same any ideas??
I do not work for now TV. I am simply a NowTV customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.
If you find posts on the community useful or helpful can you give them Thanks By pressing the thumbs up button. If a post solves a problem you are having can you mark it as an accepted solution.
I upgraded my now TV on my LG TV and it's not working. It's also stating that I have no recent payments to my account and they have all come out of my account!! What's going on and how can I resolve this?
I have done the update on my Lg tv tonight & now it us frozen with the Patrick Melrose ad. Can't close that page or open anything. Any ideas what to do?
I intended to get a sports pass to watch Man Utd v Chelsea on my LG TV and it prompted for an upgrade. After the upgrade I was required to sign on but the pop up keyboard isn't available and I can't logon ! I am a BT broadband/hub customer if that's relevant.
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