Just gone in to start the NOW tv app on the LG tv, but it said the app needed to upgrade, so I upgraded and now it wont launch all that comes up is an advert for NOW tv and you cant close it either, I have totally reset my TV and it's still doing the same any ideas??
I do not work for Now . I am simply a Now customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.
I upgraded my now TV on my LG TV and it's not working. It's also stating that I have no recent payments to my account and they have all come out of my account!! What's going on and how can I resolve this?
I have done the update on my Lg tv tonight & now it us frozen with the Patrick Melrose ad. Can't close that page or open anything. Any ideas what to do?
I intended to get a sports pass to watch Man Utd v Chelsea on my LG TV and it prompted for an upgrade. After the upgrade I was required to sign on but the pop up keyboard isn't available and I can't logon ! I am a BT broadband/hub customer if that's relevant.
