LG tv app not working

[AT21]

Have updated to the latest app on my LGTV. Up to this point it's worked fine but now I have a static picture with a close button that doesn't work. What do I need to do?

[haddock22]

exactly the same.any idea why it started working?

[AT21]

See earlier reply from GaryL. Works like a charm!

[AT21]

OK so now I'm faced with the email and password issue. Have tried the repeated clicks on the email box recommended earlier but no joy. Any other suggestions?

[AT21]

OK so you can't use the wheel and point and click. You have to use the right, left, up and down arrows on the tv keyboard  to find the key you want and only use the wheel to click on the choice.

(At email/password screen use the GaryL technique to get the keyboard up.)

[Smithy912]

This is the winner for me! 

[vj12]

Thanks this worked for me.