07-08-2019 8:14 - edited 07-08-2019 8:19
Hi
Just updated the now tv app on my LG tv and now it just shows a static advert saying to get my pass and then a box to close this which doesnt close it.
Was working fine last night.
thanks for any advice
All now OK suddenly started working
08-08-2019 14:55
Have updated to the latest app on my LGTV. Up to this point it's worked fine but now I have a static picture with a close button that doesn't work. What do I need to do?
07-08-2019 16:49
I have exactly the same issue. All good last night. Update the app today and now it's not working. Static screen of Cumberbatch. And a close button that doesn't work!!! Wasting my passes argghh
07-08-2019 19:12 - edited 07-08-2019 19:15
Same here - click click click click click on close button, all around the screen - nothing!
Useless. GRRR!!
But the good news is I have earned a 'badge' from NowTV for posting a reply.
08-08-2019 14:58
exactly the same.any idea why it started working?
08-08-2019 15:03
See earlier reply from GaryL. Works like a charm!
08-08-2019 15:23
OK so now I'm faced with the email and password issue. Have tried the repeated clicks on the email box recommended earlier but no joy. Any other suggestions?
08-08-2019 15:39
OK so you can't use the wheel and point and click. You have to use the right, left, up and down arrows on the tv keyboard to find the key you want and only use the wheel to click on the choice.
(At email/password screen use the GaryL technique to get the keyboard up.)