07-08-2019 8:14 - edited 07-08-2019 8:19
Hi
Just updated the now tv app on my LG tv and now it just shows a static advert saying to get my pass and then a box to close this which doesnt close it.
Was working fine last night.
thanks for any advice
All now OK suddenly started working
07-08-2019 11:57
Hi there -
similar here - updated NOW app, but when trying to view Sports, I am presented with a "login" screen, requiring username/email & password. There is no onscreen keyboard to use for this, but I've never had to previously login via my TV to view the content? any solution.
(btw, I've had very long and frustrating online chat, to no avail)
Thanks for any suggestions. (I've rebooted TV, uninstalled/reinstalled Now app, rebooted router etc etc)
07-08-2019 14:04
if you place cursor in email box and keep clicking Tv remote keyboard will appear. It took a few attempts for me to get it to appear.then just enter email & password and hit sign in again it took a few attempts for me.
07-08-2019 14:15
hallelujah !! that worked, champcar - thanks so much 👍
08-08-2019 14:20
Where’s the email box, I don’t seem to have one.
08-08-2019 14:41
I’m having the same problem, I can watch it on my iPad but not smart tv, any suggestions?
08-08-2019 14:48
Push up on the remote and the pointer will disappear then press the centre wheel button.
08-08-2019 15:44
This is the winner for me!
08-08-2019 19:31
Thanks this worked for me.