06-11-2021 12:21
@Anonymous User
Is the TV Ethernet connected?
Do you have boost?
Have you tired to unplug your TV and router for a few minutes?
06-11-2021 12:25 - edited 06-11-2021 12:27
@Anonymous User
Just checked on the Now app on our 2020 LG GX, running over WiFi, and with Boost.
The Good Life was showing.
It pixelated for a second, but then locked on and was fine, or as fine as an SD 4:3 programme can be.
06-11-2021 12:30
The tv is just over 2 years old latest updates connected via ethernet and no boost.....like I said earlier no other entertainment/movie channel is affected just gold,its been like this for a few weeks now
06-11-2021 12:44
@Anonymous User @gavs82008
I tried some other live channels, and most came straight up, but 3 had initial pixelation, even including Sky News.
So nothing unique to UK Gold.
Have you tried powering down your router, right off at the mains, waiting two minutes, and then powering it up again?
Followed by doing the same on your TV?
Worth a try to see if that fixes it.
06-11-2021 13:00
Why would powering down the router make a difference every other channel plays instantly just as netflix/apple/prime do ...my internet speed is a constant 70mbs
06-11-2021 13:22
@Anonymous User
Humour us. Sometimes streaming services will start working properly again after a router power down.
Something I often do to keep the stream consistent.
06-11-2021 13:56
Still the same after router power down
06-11-2021 14:04
@Anonymous User
What about unplugging the TV?
You could try clearing the cache.
https://www.techsolutions.support.com/how-to/how-to-fix-out-of-memory-error-on-an-lg-smart-tv-10770
Worst case you can set it back to factory settings.
14-11-2021 18:06
Tried all the options and still the same....ALL channels work perfectly tv and movies except uk gold