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Anonymous User
Not applicable
‎19-12-2017 9:54

LG app - terrible quality

Have seen lots of similar messages but no clear reply?
Basically is the quality I get from the LG app (dreadful! Never above about 300 on the bitrate counter) as good as it gets or will it improve if I buy a Now TV box?

I have 30mb broadband speeds and Netflix works perfectly. But nowtv is close to unwatchable. Have tried everything I’ve read about updating software, turning off and on again and makes no difference. Is it time to give up or is there a solution?

Thanks.
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4 Replies
Anonymous User
Not applicable
‎19-12-2017 19:57

Hi dpm104,

 

I feel your pain as I'm also trying everything after signing up to this streaming service on a LG TV. The quality does go continuously dips down to 300 which is unwatchable. I also have fibre, watch Netflix and Prime with no problems.  (I even double checked my Wifi channel for interfence which there is little or none)

 

I'm about to give up unless anyone has a solution?

 

Thanks

 

 

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Anonymous User
Not applicable
‎02-06-2018 15:17

In response to Anonymous User

Unfortunately, the LG app seems completely unusable.

I have an LG Bluray player with a Now TV app in it connected by cable to my router. I also have a Roku and a Now TV box.  The Roku and Now TV box stream at 720p consistently over my broadband, the LG app produces a muddy unwatchable mess, and is using a very old interface that doesn't have the Kids channel group that was added a few years back.

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pirate0184
Scholar
‎02-06-2018 18:15

In response to Anonymous User

I have two LG tv's.The one in the sitting room is hard wired and have never had any streaming issues at all.however the one in the bedroom is on wi-fi and only  very rarely have i had any problems.I have always been surprised by the amount of comments for the lg app.maybe im just lucky.

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nowswaish
Scholar 3
‎03-06-2018 14:07

In response to pirate0184

Samd here. Been using the Now app on my LG for about two years viz TalkTalk broadband and have had hardly any issues with wifi or wired cinnections. Infact watching the second test as I type and first class picture.

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