My brand new LG television (LG43UK6750PLD) came with NOW TV on the main menu. It is connected to the internet and can run all other apps successfully. I can launch the NOW TV app and browse all the contents, but when I select something to view, I am presented with a log in screen that has no keyboard.
Having trusted that it would work, I had paid for a NOW TV subscription via my PC, and am deeply frustrated that it appears not to function. I can't enter my username or password. I can't even use my TV as a display when I run NOW TV from a portable device because "playback is not permitted" - although sound comes through OK.
Is there an updated version of the app that does work on this LG tv? Is there a workaround for this? Why would the app be displayed on the tv when I bought it if it is, in fact, not supported?