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aleigh
Occasional Poster

Initial smart tv screen set up

Hi. I can’t click close on the screen that tells you to buy a pass. I have an account so press the close screen button and it won’t work. I have deleted and reinstalled the app and it still won’t close. Any suggestions?!

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RoyB Mentor 2
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Re: Initial smart tv screen set up

@aleigh 

 

You are not alone.

 

See https://community.nowtv.com/t5/Set-top-boxes-Smart-TVs/Issues-with-an-LG-Smart-TV/m-p/504271#M8352


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aleigh
Occasional Poster

Re: Initial smart tv screen set up

Whilst it’s annoying I’m glad I’m not the only one! I am supposed to get an email from their tech team. The current app is probably out of date if we’ve all got the 2019 LG tv. 

 

Thanks for getting back to me!

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RoyB Mentor 2
Mentor 2

Re: Initial smart tv screen set up

@aleigh 

 

No worries, thanks for keeping us in the loop.

 

Let’s hope LG can get on top of it for you all affected; but if not, post again, and i’ll See if there are any buttons I can push at this end.


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