I have passes for Sports and Entertainment and can watch them on Chromecast, mobile and PC, but when I access NowTV on my LG smart TV I'm asked to buy passes. It doesn't recognise that I already have them! Any idea why? Thanks
The most obvious answer is that you are signing in to NowTV on the LG with different account details to the account that is carrying your passes.
But is this too obvious, and the problem is much more subtle than that?
Thanks for the reply, and that's exactly what I've been thinking because I've changed my password on the main account, but I can't find any way of updating any PW on the LG TV. The NOW app doesn't give me any option to login or change PW - it just goes straight to the app and assumes I'm someone new. I'll try and get in touch with NOW Customer Services. Thanks anyway