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Moi
Advocate

How to log out/log in on Now app via Youview box?

I just bought a pass but my Now app on my TV has not registered it, maybe because I used a different email address this time so I need to log out then log in again but there is no sign out option anywhere, I can't find account or anything on Now on Youview. How do I sign out? I haven't even received an email from Now confirming my passes.

1 Solution
RoyB
Legend

@Moi 


Yes, different email, different account,

 

So, in the Now app on the YouView box, scroll to the very bottom, and then scroll to the right as far as you can go.

 

There you will find the  My Account thumbnail, where you can log out from the existing account, and log in to the new one.

Please note that I am just a customer like you, and my advice may well be worth no more than exactly what you paid for it.

View solution in original post

2 Replies
RoyB
Legend

@Moi 


Yes, different email, different account,

 

So, in the Now app on the YouView box, scroll to the very bottom, and then scroll to the right as far as you can go.

 

There you will find the  My Account thumbnail, where you can log out from the existing account, and log in to the new one.

Please note that I am just a customer like you, and my advice may well be worth no more than exactly what you paid for it.
Moi
Advocate

Aha! Done it thanks. It used to all be at the top of the page where we could see it!