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Roxy
Advocate

HDMI random error appearing suddenly

We're getting HDCP error appearing on Now TV asking to unplug and replug thr HDMI cable. Done that and it's still there, swapped it for the one on one of our computers and the error persists. What the heck do we do?
Roxanne

3 REPLIES 3
schnapps
Legend 5
Legend 5

Hi @Roxy 

Did you try unplugging the power to both the TV and your NOW playback device ?

Also did you try a different HDMI port on the television if the TV has more than one HDMI input port ?

Would you have another TV to test the NOW playback device on if none of the above work ?

Roxy
Advocate

I'll try that now! (Thank you for respodning to me 🙂 x)

Roxy
Advocate

We swapped the HDMI cable into a different slot in the TV and it's working now. Thank you SO much for your help xx