FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.
I suggest you get yourself an Amazon Firestick, which Amazon are knocking out at good Black Friday discounts right now.
This will provide your Hitachi not just with Now, but with a whole panoply of other smart apps to choose from.
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