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Anonymous User
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Films won’t play on my LG smart tv

Hi I have an LG tv and a now tv film package, I can get on the app but it won’t play any films it comes up with 

Sorry there was an error on the player 

I had used the app for watching films a few months ago and it worked fine

Any ideas?

2 Replies
Legend 5
Legend 5

@Anonymous User 

My understanding is that there is some issues between Now TV and LG TV for some reasons. 


Personally I know the app is working fine on my LG TV as I used it last night. Your best option is to either delete and reinstall the app. Or worst case set the TV back to factory settings. 

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

Thanks for the help, had to reset my tv, but all working now