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Anonymous User
Not applicable

Faulty subtitles

Chernobyl, succession, euphoria, game of thrones... There isn't a series Ive tried to watch that has working subs. 

 

It's so hard as I really struggle to hear and have to rewind multiple times. Completely inaccessible. When is it going to improve?

2 REPLIES 2
gavs82008
Legend 5
Legend 5

@Anonymous User 

I would recommend using the Live chat.

 

https://help.nowtv.com/get-in-touch

 

1. NOW TV account & payments

2. Cancelling or renewing NOW TV Passes

3. Drop down 'How to get in touch'

4. Live Chat

FYI that I do not work for NOW, just a NOW customer trying to help
RoyB
Legend

@Anonymous User 

 

None of these programmes are available from NowTV on YouView.

 

What device are you watching them on?

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.