I recently gave my old Roku to my son and, having looked at the various devices available went for a Chromecast 2. I had 4 registered devices, unregistered my old Roku and added the NowTV app to my phone. Set something playing and clicked the cast button only to get the devices exceeded error message.
Googled it and was horrified to discover that the Chromecast counts as a device and so you need two free device slots to use it. But then, a solution! Make sure you connect to chromecast before playing the programme/film and the phone won't count as a device I read.
So I removed my phone as a device to reset things. Went to re-add it and aaaaarrgghhhh - maximum changes per month error message. Talk about making things difficult/frustrating.
So now I have no devices to watch with (my children have the other devices and don't live with me).
Soooooooo - how do I get in contact with a customer services agent to reset my changes allowance so I can sort this out?
Cheers.
