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kaymarsden
Advocate

Error OVP_00014

Keep getting this CODE ( 00014) i only have 1 device logged in and app loaded up not sure what to do tried to close the app on tv still not working signed in on my phone still says the error code 

1 ACCEPTED SOLUTION
RoyB
Legend

@kaymarsden 

https://community.nowtv.com/t5/Account-Billing/Error-Message-OVP-00014/td-p/573857

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.

View solution in original post

1 REPLY 1
RoyB
Legend

@kaymarsden 

https://community.nowtv.com/t5/Account-Billing/Error-Message-OVP-00014/td-p/573857

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.