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Lindzi
Elite 2

Did I just get an advert...

On the Samsung app?! First one I've had forced upon me so let's just nip this in the bud, we all make mistakes, but NO we are not going to do this are we Now tv?

We do not pay a subscription fee for adverts/trailers 😞

 

19 Replies

Sounds like they probably ARE! Smiley Wink

They were supposed to be skippable but nobody ever seemed to be able to do that...

https://community.nowtv.com/t5/Content-Issues-Missing-Episodes/Pre-episode-advert-trailer/m-p/393104

Anonymous User
Not applicable


@Lindzi wrote:

On the Samsung app?! First one I've had forced upon me so let's just nip this in the bud, we all make mistakes, but NO we are not going to do this are we Now tv?

We do not pay a subscription fee for adverts/trailers 😞

 


It's all a bit random but YES NowTV do throw in an advert now and again before your stream starts.

Lindzi
Elite 2

@Anonymous User  @dr_necessitor

so annoying! I abandoned the black box because of the trailers.. just can't bear them! Very loud, brash and they couldn't even give us a skip button as a compromise. 

 

 

izabfixit4u
Mentor

I am unamused to say the least. Watching sky witness at moment and getting 2 adverts at breaks in every episode. We pay a subscription so as NOT to have this.

gavs82008
Legend 5
Legend 5

@izabfixit4u 

Do you have Boost? 
Is it NOW promotional adverts or third party adverts?

FYI that I do not work for NOW, just a NOW customer trying to help
Andy
Legend 5
Legend 5

@Lindzi Well that doesn't sound good - rolling out to other devices? I've also stopped using NOW TV's own devices and so haven't seen an ad for a while ... but maybe that's about to change. Perhaps we should enquire if we can be opted-out of NOW TV ads on the grounds the flashy loud intros cause an epileptic fit? Shall we ask for a doctor's note? .......

NOW are looking for users to join their Customer Feedback Group and help improve the service. If you're interested read more here and sign up.

Lindzi
Elite 2


@Andy wrote:

@Lindzi Well that doesn't sound good - rolling out to other devices? I've also stopped using NOW TV's own devices and so haven't seen an ad for a while ... but maybe that's about to change. Perhaps we should enquire if we can be opted-out of NOW TV ads on the grounds the flashy loud intros cause an epileptic fit? Shall we ask for a doctor's note? .......


@Andy

It made me jump when it popped up before an episode of House (sooo loud!).....I am now always selecting watch next, even if I am not going to watch the episode. I am hoping that it was a mistake but that's not likely is it.

If they just let us skip them I would accept that as a good compromise. They can email customers new programmes/box sets to watch so why invade our living rooms with flashing lights and a million decibel adverts.

If a doctor's note would excuse us then I am all for getting one Smiley Happy

 

@Andy @Lindzi

Have always had a pre-episode advert when watching most Entertainment On Demand content on Roku (real Roku, not NOW TV badged Roku) devices for a long time now!

So presumably it’s coming soon to a tv near you...

Anonymous User
Not applicable


@dr_necessitor wrote:

@Andy @Lindzi

Have always had a pre-episode advert when watching most Entertainment On Demand content on Roku (real Roku, not NOW TV badged Roku) devices for a long time now!

So presumably it’s coming soon to a tv near you...


I very rarely get the adverts on a Roku Streaming Stick+ but they do pop up once in a while.

Andy
Legend 5
Legend 5

@Anonymous User Interesting, I would have assumed they would be the same frequency on Roku as on NOW TV branded boxes given they use the same NOW TV app ... maybe you're just not watching the right shows! You need to watch more trashy TV like Lindzi and me! πŸ˜‰ Those high-brow political documentaries you watch just don't cut it with the advertiser demographics ...

NOW are looking for users to join their Customer Feedback Group and help improve the service. If you're interested read more here and sign up.

Anonymous User
Not applicable


@Andy wrote:

@Anonymous User Interesting, I would have assumed they would be the same frequency on Roku as on NOW TV branded boxes given they use the same NOW TV app ... maybe you're just not watching the right shows! You need to watch more trashy TV like Lindzi and me! πŸ˜‰ Those high-brow political documentaries you watch just don't cut it with the advertiser demographics ...


I would have thought that too but I find the whole process rather random. I asked two friends to test out an episode of S.W.A.T. earlier, one with the same Roku product as myself (Stick+), and the other with a NowTV Smart Box. The guy with the smart box had no advert, nor did I, but my other friend with the Roku did have an advert. 

I suppose I better be off and buy a new anorak now I've been rumbled (Those high-brow political documentaries you watchSmiley LOL Smiley LOL Smiley LOL

Andy
Legend 5
Legend 5

@Anonymous User Nice little experiment! Could maybe be a possible strategy for us avoidists to use - call up all our friends and get them to watch all the ads, once the quota for the hour is used up we can enjoy all our viewing ad-free ... it might just work! πŸ˜„

NOW are looking for users to join their Customer Feedback Group and help improve the service. If you're interested read more here and sign up.

Anonymous User
Not applicable

@Andy

Make a cuppa while you wait just like the good old days of avoiding ad breaks on ITV Smiley LOL

Andy
Legend 5
Legend 5

@Lindzi Would be interesting to see if anybody else starts seeing ads on other devices. I've no doubt it's something they want to implement - it's probably been easiest for them to implement on NOW TV boxes/Rokus as a start but they won't it just restricted to their branded devices. 

*sigh*

Have you noticed football ads on entertainment content? That annoys me, at the very least they should keep to 'same type pass' ads. 

NOW are looking for users to join their Customer Feedback Group and help improve the service. If you're interested read more here and sign up.

@Andy yes sometimes it’s a sport promo, but mostly ent promos

Lindzi
Elite 2

@Andy

No I have not seen any sport ads but that would tip me over the edge!! I mean I know I shouldn't be this annoyed, there are worse problems to have, but I just can't help it Smiley Embarassed

 

Andy
Legend 5
Legend 5


@Lindzi wrote:

@Andy

No I have not seen any sport ads but that would tip me over the edge!! I mean I know I shouldn't be this annoyed, there are worse problems to have, but I just can't help it Smiley Embarassed

 


@Lindzi Don't apologise, I'm with you on this one - sort pre-show ads first, then tackle world peace and self-ironing clothes...

In the meantime here's some cute kittens to lower the blood pressure ...cat.gif

 

 

 

NOW are looking for users to join their Customer Feedback Group and help improve the service. If you're interested read more here and sign up.

Lindzi
Elite 2

@Andy

Yes emergency kittens!!! Thank you Smiley Very Happy

 

Anonymous User
Not applicable


@Andy wrote:

@Lindzi Well that doesn't sound good - rolling out to other devices? I've also stopped using NOW TV's own devices and so haven't seen an ad for a while ... but maybe that's about to change. Perhaps we should enquire if we can be opted-out of NOW TV ads on the grounds the flashy loud intros cause an epileptic fit? Shall we ask for a doctor's note? .......


They've started to pop up on Roku devices although they are still much of a rarity as yet.