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Anonymous User
Not applicable

Devices

Hi I have four devices, none have been added, changed or removed. The Samsung tv I watched now tv on last night and most of the time is now not able to play any programmes off of now tv. It shows the message, " could not register the device. Maximum allowed registered devices exceeded. " I haven't changed any devices. Can you help please .Thanks 

3 REPLIES 3
schnapps
Legend 5
Legend 5

Hi @Anonymous User

Have a read of this 

https://community.nowtv.com/t5/Set-top-boxes-Smart-TVs/Having-device-limit-reached-on-your-Samsung-TV/m-p/466882

If you haven't got any device swaps left this calendar month, then jump over to live chat and ask them to reset your devices.

Here's a link to live chat

https://help.nowtv.com/contact-us/managing-my-devices

Anonymous User
Not applicable

Thanks for that, I'll give it a try.

Anonymous User
Not applicable

Thanks ,that worked straightaway .