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Anonymous User
Not applicable

Devices Not Recognised

Since upgrading NowTV recently, I am being told when using my NowTV box and my Chromecast that they are not recognised devices.


As such, I am apparently supposed to remove them and add them again, but I have a limit of 1 per month?


Anyone else experiencing this? It means I can't watch anything in the house!!


Help appreciated.



Legend 5
Legend 5

@Anonymous User


Have a word with Live Chat, explain what's happened and see if they can sort something out for you as a courtesy.

To reach live chat go to the following help page

and click the Start Live Chat button.