Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

‎10-10-2016 16:48

Devices Not Recognised

Since upgrading NowTV recently, I am being told when using my NowTV box and my Chromecast that they are not recognised devices.

 

As such, I am apparently supposed to remove them and add them again, but I have a limit of 1 per month?

 

Anyone else experiencing this? It means I can't watch anything in the house!!

 

Help appreciated.

 

TN

0
1 REPLY 1
Andy
Legend 5
Legend 5

‎10-10-2016 17:41

@Anonymous User

 

Have a word with Live Chat, explain what's happened and see if they can sort something out for you as a courtesy.

To reach live chat go to the following help page


http://help.nowtv.com/contact-us/Managing-Devices


and click the Start Live Chat button.