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Anonymous User
Not applicable

Device changes

We have two lg TVs and couple mobiles. We got a new laptop so wanted to add now TV. The device limit was reached so had to remove one but all it says is mobile phone and lg TV, doesn't say which is Which so removed a couple and now I can't add devices til February? 

  • LG
1 REPLY 1
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

Jump over to live chat and ask them to reset your devices on your account, then once reset watch some nowtv content on the four devices that you want to re register again on your account.

Link here to live chat.

https://help.nowtv.com/contact-us/managing-my-devices

Another tip, if go to My Account > Devices where you can re name your devices and if for example you have say two phones and you don't know which one is which, then play some nowtv content on one of them only which should then show the date and time when last used so you have a reference point.