12-09-2020 18:01
Hi
New to this Device Limit thing. Just realised Mobile and Chromecast device is 2 devices. When I had issues casting in another room (another phone so that was my limit of 3 devices reached for Sky Sports) I deleted all my devices. Now I've only got 1 mobile working and cant add any other, even the original devices. How do you get in touch with NowTV to do a reset? Its telling me I have to wait until October! 😞
12-09-2020 18:09
@Anonymous User
Yeah I had noticed that in the past. Very annoying that it takes up 2 slots.
Best way to get past this is to use a device that you’ll probably use often such as a iPad for the “casting” device.
Head onto Live chat to see what they can do to help out
https://help.nowtv.com/article/how-to-submit-a-complaint