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Lindzi
Elite 2

Continue watching tab has disappeared

The tab has disappeared completely on my Samsung app, but was there a few hours ago. Anyone else having the same?

 

I have logged out of the app and reloaded it but it's still missing

11 REPLIES 11
Anonymous User
Not applicable

I've just posted this exact same thing not realising there was already a post, its disappeared this morning but still showing on my phone app. Watching on Samsung smart TV with built in app.

Lindzi
Elite 2

Hi @Anonymous User 

 

Mine came back yesterday on both the samsung and lg tv. I've been dealing with live chat and you need to keep on them but it is weird as you would think that all apps would be behaving the same way. 

 

As you can see no Now tv rep answered me on here so it appears that we are not being helped here and we have to deal with live chat. If you go down that route, just so you're prepared, they'll ask your tv model, the tv software version and the now tv app version. 

 

Good luck and keep on them!