cancel
Showing results for 
Search instead for 
Did you mean: 
Pezlar
First Poster

Re: Constantly dropping picture quality

I also have a very similar problem with the poor picture and would like some advice from Simon at Now Tv. As this is my first month trialling it I would like to resolve this before I commit to using it regularly.

0 Thanks
Reply
ned2
First Poster

Re: Constantly dropping picture quality

we got same problem, now tv has become really bad this past week, all other devices working nice and fast(like normal), i will be ditching now tv.

0 Thanks
Reply
howardfh1
Contributor 2

Re: Constantly dropping picture quality

I have had this problem recently despite having adequate broadband speeds - I have (hopefully) solved it by buying a netgear wifi extender, plugging it in next to the TV and running an ethernet cable directly into the TV from it - and have had a smooth, sharp picture ever since.
I use the NOWtv app on an LG set.
No idea whether that's a permanent solution or I'm just lucky - but for people struggling it's worth a go.
If it IS a solution then NOW should be sending everyone a voucher to buy one if it's necessary to run their service properly.

0 Thanks
Reply
El_
Occasional Poster

Re: Constantly dropping picture quality

I found the best thing to do was cancel all three of my nowtv passes and my
current broadband provider and take out a sky contract. Paying £1 a month
more but service is great. Thanks Sky for doing what NowTV couldn’t Smiley Happy ##-
Please type your reply above this line -##
0 Thanks
Reply
AlanJ1
First Poster

Re: Constantly dropping picture quality

Picture quality poor using now TV firestick 

0 Thanks
Reply