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Pezlar
First Poster

Re: Constantly dropping picture quality

I also have a very similar problem with the poor picture and would like some advice from Simon at Now Tv. As this is my first month trialling it I would like to resolve this before I commit to using it regularly.

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ned2
First Poster

Re: Constantly dropping picture quality

we got same problem, now tv has become really bad this past week, all other devices working nice and fast(like normal), i will be ditching now tv.

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howardfh1
Contributor 2

Re: Constantly dropping picture quality

I have had this problem recently despite having adequate broadband speeds - I have (hopefully) solved it by buying a netgear wifi extender, plugging it in next to the TV and running an ethernet cable directly into the TV from it - and have had a smooth, sharp picture ever since.
I use the NOWtv app on an LG set.
No idea whether that's a permanent solution or I'm just lucky - but for people struggling it's worth a go.
If it IS a solution then NOW should be sending everyone a voucher to buy one if it's necessary to run their service properly.

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El_
Occasional Poster

Re: Constantly dropping picture quality

I found the best thing to do was cancel all three of my nowtv passes and my
current broadband provider and take out a sky contract. Paying £1 a month
more but service is great. Thanks Sky for doing what NowTV couldn’t Smiley Happy ##-
Please type your reply above this line -##
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AlanJ1
First Poster

Re: Constantly dropping picture quality

Picture quality poor using now TV firestick 

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BGTurner
Occasional Poster

Re: Constantly dropping picture quality

This is no solution.

I have wired connection direct to my TV and constant 40MB.

Netflix and Amazon both stream in 4k without issue. But Now TV can barely go 10 minutes without dropping to an image quality where you cant tell if you are looking at a human face or or a garden shed.

Now TV service is just plain abysmal, how you can charge people mo ey for it is beyond me!!

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