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Anonymous User
Not applicable

‎04-12-2016 12:43

Chromecast streaming?

Hi,
So I'm pretty annoyed that chromecast counts as a device as we have just upgraded all our kit and can only change one device a month. But now I am confused, if I am casting trough my iPhone to a chromecast does that count as two devices streaming at once? Not getting a clear answer anywhere else. If so, I now only have one usage of now tv!!! Thinking of cancelling now as is ridiculous, no other service has these draconian restrictions.
Thanks,
Laura
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2 REPLIES 2
4268
Legend 5
Legend 5

‎04-12-2016 13:12

@Anonymous User click cast then play content. Only the Chromecast will count.
Please take a moment to click thanks or marked as solution if this answered your question. I am a community contributor and pop on when I can.
caseyb1993
Legend 5
Legend 5

‎04-12-2016 17:59

@Anonymous User Also, live chat may be able to reset this month's limit for you if you explain the confusion.

 

http://help.nowtv.com/article/Managing-Devices

 

Click the green contact us button at the bottom of the link. Then select live chat. Smiley Happy

 

Best on a PC/Mac. 

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂
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