Chromecast has just started to not work, getting a message "Viewing stopped Something's gone wrong. If the problem persists contact online support team"
All was working ok until today. rebooted phone and chromecast same error. Anyone any ideas please?
Also, searched site, no idea how to contact online support - appears to not be an option, am I missing something obvious?
Solved! Go to Solution.
There has been an important development in relation to this problem. Yesterday evening, I received the following email:
"Hi, Thanks for your recent contact to NOW TV. We're really sorry to see you've been having issues when attempting to view NOW TV on your Chromecast device. We wanted to let you know that our technical team have been looking into this and the issue should now be resolved. Thanks for your patience whilst this was investigated. Happy Watching!
The NOW TV Team"
This morning I opened Google Chrome on my laptop and then the Now TV app on my tablet. I then attempted to cast from the tablet to the TV. It worked! I was also able to end the cast without issue. Tried several times and it worked fine every time. So it looks like the problem has, indeed, been resolved.
There was an update to Google Chrome that I downloaded before trying all this so, if you're still encountering the issue, you might want to check for the update first.