25-03-2016 13:33
My NOW TV on both my phone and ipad keeps coming up with the same error message that say wait a minute or go to nowtv.com/status.
I have deleted chromcast and now tv on both devices and reinstated after rebooting the ophone and pad but still nothing.
29-03-2016 13:33
03-04-2016 18:46
Hi @Anonymous User,
Sorry to hear this is still ongoing.
Can you please try deleting the NWO TV app on your iPad and iPhone. Then re install and try casting again.
Please let us know how you get on.
Thanks,
Rich
The NOW TV Team
31-05-2016 10:36
Hi, I successfully used chrome cast with my iPad and tv last night, but I've just tried to use it this morning and the chrome cast tab that was available last night has disappeared, so I can't pair the two. I've uninstalled and installed the app, but there's still no chrome cast option. Any ideas? Thanks, Katy.
31-05-2016 11:14
@Anonymous User have you tried restarting the Chromecast?
01-06-2016 8:43
Thank you, as it happens the tab just appeared again 🙂 crisis averted!
30-03-2016 19:02
30-03-2016 19:20
30-03-2016 19:27
@Anonymous User wrote:
Another thing worth mentioning is that I've recently moved home this is the first time I'm trying it in the new house (same chromecast and tv)and my new internet connection with Bt infinity only got activated today. Could this be causing the issue? Everything else seems to be working with the new internet connection (as I said earlier both the now tv app and the chromecast seem to work seperately but not together. My previous isp was sky
Z_Zaf
Check on the BT Router if smart setup is switched on, if so disable this to off mode.
https://support.google.com/chromecast/answer/4641787?hl=en-GB