What’s your problem? Post in the Community, anybody in the Community can reply, and there is a rather small, if non-zero, chance that you would get the attention of a NowTV staffer.
Go read what the Community is for on the introductory page.
But if you must speak to a staffer, go post on tWitter.....
If my posting answered your question, please click ‘Accept Answer’ (As long as you started the thread, and haven’t already accepted an answer) If you liked my posting, please click ‘Thanks’ (the thumbs-up icon) If you disagree with my posting, say so below, and I will see if I need to mend my ways 🙂