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Anonymous User
Not applicable

Chromecast Issue

Is anyone else having a problem casting to tv from Samsung mobile?

10 REPLIES 10
RoyB
Legend

@Anonymous User 

 

As answered before, yes.

 

Have a look at the Community, instead of posting willy-nilly; you will find a lot of posts about this, and multiple threads where one would have sufficed.

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
Anonymous User
Not applicable

Yes the issue still exist

Anonymous User
Not applicable

whats your problem? dont read the post, its meant for NOWTV

gavs82008
Legend 5
Legend 5

@Anonymous User 

Check this thread out. 

 

https://community.nowtv.com/t5/Setup-Performance/Chrome-cast-not-working/m-p/540880#M6392

 

FYI that I do not work for NOW, just a NOW customer trying to help
RoyB
Legend

@Anonymous User 

 

What’s your problem? Post in the Community, anybody in the Community can reply, and there is a rather small, if non-zero, chance that you would get the attention of a NowTV staffer.

 

Go read what the Community is for on the introductory page.

 

But if you must speak to a staffer, go post on tWitter.....

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
Saint1976
Elite 3

@Anonymous User there are approximately 6 threads just below yours asking the same question and all have the same answer - there is a known problem that NowTv are trying to fix.

RoyB
Legend

@Saint1976 

 

It’s Eternal September in here at the moment, isn’t it? 😢😥😢

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
Saint1976
Elite 3

@RoyB at least it's a change from LG TV's 🤣

RoyB
Legend

@Saint1976 

 

It would help everybody, though, if there was a list of known issues placed prominently at the top of the Community.

 

Even if people were so balls-out to post that they never read it, we could at least just refer them back to it 😛

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.