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Anonymous User
Not applicable

Casting problems

Hi
Have used now tv for a few months with mostly no problems but now any program I try and cast stoppes every few seconds and get the loading icon. Have not been able to watch anything for two days. Please help
13 REPLIES 13
Anonymous User
Not applicable

I'm also having this issue, and only with Now TV. I don't get the problem with Netflix or BBC iPlayer.  I've rebooted my broadband connection and my Chromecast. 

 

My next step will be to cancel my Now TV subscription 🙃

Simon-J
Community Manager
Community Manager

Hi @Anonymous User,

 

Thanks for posting.

 

Have you tried any of the suggestions made by @Anonymous User in the previous post  to yours in this topic?

 

 

Thanks

 

Simon

NOW TV Team

Anonymous User
Not applicable
Hi - yes I tried all of them. All my other TV apps cast without an issue
and it happens so often with Now TV that I've cancelled my subscription
now. Thanks anyway 👍🏻
Anonymous User
Not applicable

Hi I had the same issue with casting with the Now TV app.  What I did was, open the Google Cast app on my phone, go to the menu & select cast screen/audio.  I got a message saying screen casting is not optimised, OK'd that then clicked cast screen/audio.  Then go to the Now TV app & the cast icon was there.