cancel
Showing results for 
Search instead for 
Did you mean: 
Sara73
First Poster

Cant watch enterainment package

Purchased entertainment package last week and payment has been taken and confirnation received. 

Logged on this evening through my talktalk box and it looks like it has let me log in but its not showing entertainment package. Its showing movies but when i select one as a trial to see if it works it says I hv to subscribe. 

Just not sure what to do. Cant get in touch with NOW as no phone number and live chst isnt working. 

Does anyone know what might be happening???? 

Labels (1)
0 Thanks
Reply
1 Solution

Accepted Solutions
NOW TV Team Tony-D
NOW TV Team

Re: Cant watch enterainment package


@Sara73 wrote:

Purchased entertainment package last week and payment has been taken and confirnation received. 

Logged on this evening through my talktalk box and it looks like it has let me log in but its not showing entertainment package. Its showing movies but when i select one as a trial to see if it works it says I hv to subscribe. 

Just not sure what to do. Cant get in touch with NOW as no phone number and live chst isnt working. 

Does anyone know what might be happening???? 


Hi @Sara73 Unfortunately, due to limitatations set by YouView/TalkTalk, only the Cinema pass is available to watch on that specific platform.

2 Replies
NOW TV Team Tony-D
NOW TV Team

Re: Cant watch enterainment package


@Sara73 wrote:

Purchased entertainment package last week and payment has been taken and confirnation received. 

Logged on this evening through my talktalk box and it looks like it has let me log in but its not showing entertainment package. Its showing movies but when i select one as a trial to see if it works it says I hv to subscribe. 

Just not sure what to do. Cant get in touch with NOW as no phone number and live chst isnt working. 

Does anyone know what might be happening???? 


Hi @Sara73 Unfortunately, due to limitatations set by YouView/TalkTalk, only the Cinema pass is available to watch on that specific platform.

greendave8
First Poster

Re: Cant watch enterainment package

Why dont you tell TalkTalk tv users that Sky Atlantic is not available to them. I just signed up and can only view Sky Cinema. Which is what I do not want.

Very poor and feeling cheated...wont be subscribing now!

0 Thanks
Reply